From 1999, Politkovskaya traveled to Chechnya almost every month for several years. Kudimova recalls that for many wronged and desperate people, Politkovskaya became "the last resort" - the one who could make things right.
She took part in the negotiations for Nord-Ost, the 2002 hostage crisis at a Moscow theatre, after the Chechen rebels specifically requested her.
In 2004, she hoped to help resolve the crisis in Beslan, where heavily armed militants held hostages in a school for three days.
However, she never made it there - she was poisoned on the plane while en route to Beslan.
In 2006, Politkovskaya was shot dead in the elevator of her apartment building in Moscow. Six men were convicted over the murder, but the person who ordered it has never been identified.
Her sister Elena doubts that the mastermind will ever be brought to justice. "If they had wanted to find him, they probably would have done so by now," Kudimova adds.