Jason Donovan fans were left "fuming" when they turned up at a theatre expecting to see him in The Rocky Horror Picture Show only to find it was his day off.
Audience members, some who had even travelled from London, were left "disappointed" when he did not perform as Frank-N-Furter in the show at Blackpool Winter Gardens on the touring show's final night in the resort on Saturday.
They claimed there was no mention of his day off in any of the promotional material they had seen while booking for the show, which is on a UK tour.
A statement from the star's management said he had "never been contracted" for that particular show as he had a prior engagement.