Fuel poverty will tighten grip, charity says

Citizens Advice is expecting a "surge in demand" for its services this winter, as people who are already struggling with fuel debt face further bills.

The organisation said half of the 1,000 people it saw in Hull and East Yorkshire in relation to fuel poverty were already in debt with energy companies.

Jessica Smith, data and insights officer at the charity, said fuel poverty caused a "vicious cycle" that led to damp homes, further debt, illness and mental health struggles.

She said cold temperatures this winter could lead to a "really, really difficult time for people" and urged those affected by fuel poverty and other issues to get in touch with the charity.

Ms Smith said: "We can help people look at repayment plans, how they can reduce their energy consumption.

"But the absolute crux of it is there are a lot of people that have done everything they can and they're still in a situation where they're choosing between heating and eating."

The data was taken from clients seeking support between April 2024 and May 2025.

Across Hull and East Yorkshire, the organisation supported almost 1,300 people who reported a total of 1,468 cold and damp issues. There were 1,258 requests for emergency fuel vouchers.

Half of those needing fuel vouchers also needed support from a local food bank.

Of those requesting support for damp homes, a quarter were also struggling with mental health issues.

Ms Smith said living in a cold, damp home while having to make difficult financial decisions "absolutely has an impact on people's mental health as well as their physical health".

She said seeking help "at the earliest stage possible" could prevent people "getting into that spiral".

She added: "There is support out there and you should absolutely seek out that support."