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Gucci, Balenciaga and Alexander McQueen private data ransomed by hackers

2025-09-15 22:00:08

Cyber criminals have stolen the private details of potentially millions of Balenciaga, Gucci and Alexander McQueen customers in an attack.

The stolen data includes names, email addresses, phone numbers, addresses and the total amount spent in the luxury stores around the world.

Kering, the parent company of the luxury brands, has confirmed the breach and says it disclosed the incident to the relevant data protection authorities.

It said no financial information, such as card details, were stolen.

Stolen information in cyber-attacks may include your name, address, date of birth and online order history.

Scammers may use these to try and look genuine and contact you pretending to be another organisation, including a bank or government.

So it's important to stay vigilant if you receive suspicious emails, messages or phone calls.

Be aware that scammers often try and press you to do something urgently.

If you do get a call from your bank and are unsure if it's genuine, hang up and call the number on your card or the bank's website.

The National Cyber Security Centre says you should change your password, and use two-factor authentication if possible.

Passwords made up of three random words are harder to crack, and do not reuse password across multiple accounts.

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